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Welcome To The Year Of The Customer

YoungUpstarts

by Simon Tate, Area Vice President for Commercial Business – Asia, Salesforce. Customers now interact with brands through multiple communication channels and devices. Simon Tate is a 20 year IT veteran and is currently Vice President of Commercial Sales Asia for Salesforce. Increasing Emphasis on the Customer.

Customer 100
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Making Friends With Millennials: Evolving The Customer Service Story

YoungUpstarts

by Simon Tate, Area Vice President for Commercial Business – Asia, Salesforce. Instead, Facebook is the most popular social channel for customer service questions and is used twice as often as Twitter, which is the second most-used social media site. According to our research, millennials ardently avoid calling customer service.

Customer 100
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Startup Resources

www.vccafe.com

Executive / Advisory Board Compensation. VentureHacks on Startup Advisory Boards â?? Roku Channel Store. Legal, Equity, etc. Bottom Line Law Group. Comp Study â?? Executive Compensation Website â?? unbelievably useful. Expert CEO Compensation page â?? also incredibly useful. SaaS Sales Team Compensation â??