How to listen to customers, and not just the loud people
Startup Lessons Learned
SEPTEMBER 14, 2008
The people who are the lifeblood of an early-stage startup are earlyvangelists. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? For example, my experience with teenagers is that they are very reluctant to call or email asking for support, even when they have a severe problem.
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