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Lessons Learned: What is customer development?

Startup Lessons Learned

Our goal in product development is to find the minimum feature set required to get early customers. In order to do this, we have our customer development team work hard to find a market, any market, for the product as currently specified. I am continuously coaching people to get out and see what is really going on.

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Lessons Learned: Product development leverage

Startup Lessons Learned

The idea of leverage is simple: for every ounce of effort your product development team puts into your product, find ways to magnify that effort by getting many other people to invest along with you. Personally, the framework Ive found most helpful is MTVs "create, share, validate" feedback loop. Its a key lean startup concept.

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Lean Startup at Scale

Startup Lessons Learned

But we couldn''t have identified this without having clear metrics (that high bug count) to assess our development process. As Shutterstock has grown, there are a few key elements to our continued development speed: Small, autonomous teams: The more a team can do on their own, the faster they can go.

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Lessons Learned: The hacker's lament

Startup Lessons Learned

Sometimes, a great hacker has the potential to grow into the CTO of a company, and in those cases all you need is an outside mentor who can work with them to develop those skills. At the end of the day, the product development team of a startup (large or small) is a service organization.