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Always Right: Five Risks You Must Take With Your Customers

YoungUpstarts

After all, if you get too chummy with customers — or even appear too interested in or sympathetic to their personal circumstances — they might start to want more from you: better pricing, extended credit, lengthier conversations, access to your services on nights and weekends, etc. Risk keeping the lines of communication open.

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Eight Ways To Get Past The Fear Of “No”  And Start Risking Rejection

YoungUpstarts

Keep your pitch conversational — no one likes a hard sell. Persistence is the name of the game. How can you keep the conversation going if it feels like they still might be considering your offer? Maybe you sound like you’re giving a lecture instead of having a conversation. Ask for what you want.