Cost Customer Development Social Network Technical Support 
news.ycombinator.com
SEPTEMBER 16, 2011
social network/web analysis/etc. This is especially true if your idea is simple to implement technically, but not necessarily simple to implement on a whole. Our value is built on the non-technical stuff, which relies on a network of people and resources that have taken years to develop. Shocking, I know.
Startup Lessons Learned
DECEMBER 7, 2008
When I entered the company, I realized that there were no process and I quickly applied what I know about agile software development. My responsibility at the time I joined the company was to develop a product that is to be deployed on a social network (hint hint, FB). Sure, it seems efficient. Not necessarily.
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