How to conduct a Five Whys root cause analysis
Startup Lessons Learned
JULY 2, 2009
Furthermore, I think most of what you are suggesting is applicable in companies/ industries that are not software development. Luckily, in most prevention situations, even the first few steps in prevention can pay time-savings dividends quickly. I have not read the previous post(s) on 5 why's (about to now though.),
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