How to listen to customers, and not just the loud people
Startup Lessons Learned
SEPTEMBER 14, 2008
Lessons Learned by Eric Ries Sunday, September 14, 2008 How to listen to customers, and not just the loud people Frequency is more important than talking to the "right" customers, especially early on. In the very early days, the trick is to find anyone at all who can understand you when you are talking about your product.
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