Remove 1995 Remove Global Remove Media Remove Public Relations
article thumbnail

8 Ways The Stakes Are Higher On Customer Expectations

Startup Professionals Musings

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. With every business being global in scope and always-on, a phone-in service available in a local time zone during work hours only, is not competitive.

Customer 427
article thumbnail

Customer Service Can Kill Your Customer’s Experience

Startup Professionals Musings

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. With every business being global in scope and always-on, a phone-in service available in a local time zone during work hours only, is not competitive.

Customer 144
article thumbnail

50+ Entrepreneurs Explain How They Came Up With Their Business Name

Hearpreneur

We had been developing the company’s product for a while, but we needed to find a name in 1995 to incorporate the company. The name of my business is Simon Says Social Media. I also thought Simon Says was a good tie-in with social media since social media is about conversations. 12 – A Friend Helped.

Naming 48