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Don’t Underestimate the Undergraduates

Steve Blank

Jim has founded six companies, including Preview Travel, one of the first online travel agencies, which went public in 1997 and subsequently merged to create Travelocity.com as an independent company. Align and train mentors to embrace customer development. Today he is the co-founder and Chairman of Triporati, LaunchPad Central.

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Servant Leadership In Action

YoungUpstarts

When you treat your people well — catch them doing things right, praise them when they are doing well, and redirect them when they get off track; when you empower them to bring their brains to work and make decisions — they will treat your customers well. Your company’s bottom line will improve and that will please the shareholders or owners.