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[Review] The Lean Startup

YoungUpstarts

Creators of new products in environments of extreme uncertainty, startups face enormous risks. Through rapid experimentation, short product development cycles, and rigorous measurements of the right metrics, they can ascertain what customers really want. As a startup owner, what can you do to improve your chances?

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Making Friends With Millennials: Evolving The Customer Service Story

YoungUpstarts

The millennials, aged between 18-35 years old, now make up more than 25% of Singapore’s current resident population, according to Singapore’s Department of Statistics. According to the Connected Life report by global research consultancy TNS Singapore, Singapore’s millennials spend an average of one day a week, or 3.4

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