Startup Lessons Learned

JULY 5, 2010

I believe it is the best introduction to Customer Development you can buy. As all of you know, Steve Blank is the progenitor of Customer Development and author of The Four Steps to the Epiphany. You can imagine how well that worked. On the minus side, that has made it a wee bit hard to understand.

Customer Development 166

Customer Development Developer San Francisco Customer 166

Startup Lessons Learned

OCTOBER 26, 2009

One example is having a real Customer Advisory Board. They had their own private forum, and a company founder (aka me) personally ran the group in its early days. Every time you listen to customers, you fear diluting your vision. One example is having a real Customer Advisory Board. Here’s what it looks like.

Advisory Board 151

Advisory Board Customer San Francisco Lean 151

Startup Lessons Learned

AUGUST 24, 2009

And as everyone’s attention starts to focus on those same indicators, their value is being diluted. We’ve learned that data can be used as a reality-check against vision without diluting the mission or reverting to “sum of all features&# focus groups. Which leads to the next problem: We need new status indicators.

San Francisco 113

San Francisco Lean Technical Review Distribution 113

Startup Lessons Learned

JUNE 15, 2009

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? This is why they gladly pay top dollar for a QA group that is supposed to be that "1%" that finds the bugs first (now how good a job they actually do is a whole different subject!) Take a look and let me know what you think.

Continuous Deployment 167

Continuous Deployment Software Review San Francisco Lean 167