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A real Customer Advisory Board

Startup Lessons Learned

What we call “community management&# is actually governance. It is our obligation to govern well, but – as history has repeatedly shown – this is incredibly hard. Customers kept demanding that we add this or that IM feature, and we were routinely refusing. It was absolutely worth it. It was absolutely worth it.

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Datablindness

Startup Lessons Learned

Periodic or on-demand reports are one possibility, but we can do much better. "Spy satellites produced far more raw information than the government's battalion of overworked analysts could handle. Case Study: Continuous deployment makes releases n. Pivot, don't jump to a new vision Why Continuous Deployment?

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The Lean Entrepreneur is here

Startup Lessons Learned

A few of the detailed case studies include: Tech legend Bill Gross building an MVP in 1999 to test demand for online car sales, which grew into CarsDirect.com. Struggling to explain the successes and failures of those companies, I discussed principles like continuous deployment, customer development, and a hyper-accelerated form of agile.

Lean 167
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Lessons Learned: Where did Silicon Valley come from?

Startup Lessons Learned

To an early observer, it would have seemed obvious that Route 128 had all the advantages: a head start, more government and military funding, and far more established companies. Case Study: Continuous deployment makes releases n. Using AdWords to assess demand for your new online. What is customer development?

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The cardinal sin of community management

Startup Lessons Learned

until I couldn't seem to find a way from getting away from all these nasty, vulgar teens (or people pretending to be teens) demanding explicit sex every time I went there. In a history of totalitarian governments, there's one common thing. Case Study: Continuous deployment makes releases n. So I gave up.

Community 158