Remove Continuous Deployment Remove Early Stage Remove Email Remove SEM
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How to listen to customers, and not just the loud people

Startup Lessons Learned

is something like "yes, I personally answer the customer support emails." For example, my experience with teenagers is that they are very reluctant to call or email asking for support, even when they have a severe problem. The people who are the lifeblood of an early-stage startup are earlyvangelists.

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Lessons Learned: Don't launch

Startup Lessons Learned

Lessons Learned by Eric Ries Friday, March 13, 2009 Dont launch Heres a common question I get from startups, especially in the early stages: when should we launch? This is the usual reason given for a marketing launch, but for most early stage startups, its a failure. Start with a five-dollar-a-day SEM campaign.