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Make ‘Em Say Wow: 11 Tips For Building A Strong Service Team

YoungUpstarts

In addition to this great program, LUX* Maldives implemented an Instant Recognition Program. Everyone had to embrace the service improvement mindset — engineering, ground staff, the technical crew, registration and sales, people at the counters, people at the gate area, people on the aircraft. I wrote in to complain. Not at all.

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Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

In a harsh global economy, great service is the price of admission. And if you’re a leader at global enterprise, no doubt you’ve gained more than a few gray hairs worrying about it. Before the global recession, Mauritius was a popular vacation destination for Europeans. You know this.

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