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How to conduct a Five Whys root cause analysis

Startup Lessons Learned

We started with a simple wiki page with a few bullet points of things that new engineers had tripped over recently. In response to Five Whys that noticed that not all new engineers were reading the list, we expanded it into a new engineer curriculum. We never set out to build a world-class engineering-training process.

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Lessons Learned: Refactoring yourself out of business

Startup Lessons Learned

Its an essential discipline of good software development, especially in startups. I was told they werent sure, because all of their engineers were currently busy refactoring. Nobody likes working with legacy code, but even the best engineers constantly add to the worlds store of legacy code. Share what you learn.