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How To Survive The Loss Of A Main Customer

YoungUpstarts

by Zain Jaffer, serial entrepreneur and the Founder and CEO of Zain Ventures. When it occurs, the consequences can be swift and devastating, wreaking potential havoc on a once steady stream of revenue. When it occurs, the consequences can be swift and devastating, wreaking potential havoc on a once steady stream of revenue.

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12 ways to get your business development and tech teams on the same page

The Next Web

Here’s a problem I bet every non-technical founder has experienced: the communication gap between what the biz dev team wants and what the tech team thinks they want, and vice versa. You need to build trust between these teams. This makes people more aware of what their team members are up to and creates more harmony.

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Lessons Learned: Work in small batches

Startup Lessons Learned

Take the example of a design team prepping mock-ups for their development team. Give the dev team your very first sketches and let them get started. And over time, the development team may be able to start anticipating your needs. That frees up even more development resources, and so on.

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Guest Post: Staying Innovative as Your Business Grows (Part One)

OnlyOnce

I share the column with my colleagues Jack Sinclair and George Bilbrey and we cover how to approach the business of email marketing, thoughts on the future of email and other digital technologies, and more general articles on company-building in the online industry – all from the perspective of an entrepreneur. By George Bilbrey.

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Lessons Learned: What is customer development?

Startup Lessons Learned

This theory has become so influential that I have called it one of the three pillars of the lean startup - every bit as important as the changes in technology or the advent of agile development. You can learn about customer development, and quite a bit more, in Steves book The Four Steps to the Epiphany. Heres the catch.

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Lessons Learned: The four kinds of work, and how to get them done.

Startup Lessons Learned

Strategy - startups first encounter this when they have the beginnings of a product, and theyve achieved some amount of product/market fit. If youre making revenue, you should be finding ways to grow it predictably month-over-month; if youre focused on customer engagement, your product should be getting more sticky, and so on.

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The Long-Term Value of Loyalty

Both Sides of the Table

I learned how to better run a product management process. I learned how to integrate customers into our product development process. and we ultimately sold when we hit $14 million and had more than $30 million in backlog revenue. I learned about revenue recognition. million, then $5.9m, $7.7m