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Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

But the competition in global tourism is intense, with the Maldives, Seychelles, Bali, Phuket, Jamaica, Bahamas, and many other locations offering sun and sandy beaches. Competing against the world’s major airlines, the one place they could differentiate was service. Many Partners, Many Missions, One Changi.”

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