Remove Green Remove Naming Remove New Mexico Remove Retention
article thumbnail

Smells Like Money: The Business of Waste Management

Up and Running

The salesperson who built the relationship with you in the beginning would make the sale, and then pass you off to a retention manager, and it was easy to slip through the cracks or simply become a monthly paycheck. When asked to name a time when his business struggled the most, Keith Ferguson quickly points to the economic recession.