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Be a Benevolent Dictator (And Eight More Lessons For Getting Your Stalled Start-up Off The Ground)

YoungUpstarts

Whatever kind of business you’re running — whether it’s a retailer, software development firm, restaurant, accounting firm, or manufacturer — it’s imperative to listen to what your customers are really saying when they tell you what they want from your business. I apologize. You’re right.’ That’s all it took.

Cofounder 154
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How to Decide, Convey vs. Convince, & More

Ben's Blog

In conversation with a16z managing partner Jeff Jordan (and former CEO of OpenTable and former GM of eBay among other things) — so, from all sides of investing, operating, life — Annie shares tips for decision makers of all kinds making decisions under uncertainty… really, all of us. How do you think the world operates?