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Lessons Learned: What is customer development?

Startup Lessons Learned

Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customer development? But too often when its time to think about customers, marketing, positioning, or PR, we delegate it to "marketroids" or "suits." Many of us are not accustomed to thinking about markets or customers in a disciplined way.

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Entrepreneurship for the 99%

Steve Blank

This is a 3-day program for entrepreneurship faculty from around the world how to teach entrepreneurship via the Lean LaunchPad approach ( business model canvas + customer development ) and bring their entrepreneurship curriculums into the 21st century. million) of the 15 million net new jobs created between 1993 and 2009.

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Lessons Learned: Principles of Lean Startups, presentation for.

Startup Lessons Learned

As Ive written previously , lean startups are built upon three main trends: Technology commoditization. Combined with the technology trends above, it also enables rapid deployment strategies like just-in-time scalability. Customer development. What is customer development?

Lean 102
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How to listen to customers, and not just the loud people

Startup Lessons Learned

Some techniques that Ive found especially helpful: Build your own tracking survey, using a methodology like Net Promoter Score (NPS) to identify and get a regular check-up from promoters (and to screen out detractors). The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

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Lessons Learned: The four kinds of work, and how to get them done.

Startup Lessons Learned

Playing with new technologies. Talking to potential customers and competitors customers. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? What is customer development? Seeing whats possible. Building and testing prototypes.

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Lessons Learned: Where did Silicon Valley come from?

Startup Lessons Learned

Its an academic treatise that tries to answer a seemingly straightforward question: after World War II, why did Silicon Valley become the undisputed leader of the technology world, while Bostons Route 128 corridor did not. Worldwide developments based on this research led to modern radio communication, television, and the electronics age.

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Lo, my 1032 subscribers, who are you?

Startup Lessons Learned

Of their early customers, about 1/3 of them turned out to be high school or middle school teachers. What all these teachers had in common were two things: they were technology early adopters that were willing to take a chance on a new software product, and they all had similar problems organizing their classes and students.