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Customers Love Free Stuff … But That’s Not Your Problem

abovethecrowd.com

Would that help retention and NPS (Net Promote Score)? Also, take a look at this critically important data point , also aggregated by Professor Jay Ritter. Hambrecht and Quist (based in San Francisco) which was one of four investment banks that catered to the entrepreneurs and VC-backed companies through the late 1990’s.

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