Remove 1999 Remove Churn Rate Remove Operations Remove Retention
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Turing Distinguished Leader Series: With Partner David Zhang, TVC

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But stuff like retention is super important. So how sticky are your customers, and can you break that down to customer retention? You can break that down into the inverse of that churn. In your mind, what is different in the way companies need to operate in that post-unicorn stage? . David Zhang.

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