Spolsky on Software on Both Sides of The Table
Both Sides of the Table
MAY 7, 2011
It helps with sales cycles because customers know that they can switch away if they so choose. The software is not difficult to build and the hosting element has become a commodity; the hard part is building a community. Lesson: Joel had been building a community of readers since 2001. Building Communities.
285 
Let's personalize your content