Customers Love Free Stuff … But That’s Not Your Problem
abovethecrowd.com
JUNE 2, 2021
Would that help retention and NPS (Net Promote Score)? Consider these facts: Start by poring over the data compiled by Jay Ritter at the University of Florida. The others are all B2B companies. It took courage for Zach Nelson and the team at Netsuite to also use a Dutch Auction in 2007. Would they be loyal?
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