Steve Blank

NOVEMBER 16, 2009

I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. And without revenue how do we know if we achieved product/market fit to exit Customer Validation?” It’s an impressive portfolio.

Customer Development 228

Customer Development Web Developer Customer 228

Startup Lessons Learned

OCTOBER 11, 2009

When registration is too easy, customers can get confused about what they are registering for. This is similar to the problem that viral loop companies have with the engagement loop : by making it too easy to join, they actually give away the positioning that allows for longer-term engagement.)

San Francisco 133

San Francisco Lean Metrics Continuous Deployment 133

ReadWriteStart

JUNE 20, 2012

In established companies, the MRD process ensures that engineering will build a product that appeals to existing customers in a known market, where customers and their needs are known. On a startup’s first day, there’s limited - if any - customer input for creating a formal product specification.

Customer 119

Customer Advisory Board Engineer Cofounder 119