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Top Social Media Measurement and Tracking Tools

www.foliomag.com

B2B: Business Media. T ool: Curalate URL: Curalate.com What it does: Monitors and measures traffic from “visual-based platforms”—namely (for now, at least) Pinterest. First Name. Company Name. * Web/Internet/IT/eMedia. B2B Publishing. Internet/Online Only. Mix of B2B and Consumer Pubilshing.

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Business Apologies: What You Should (and Shouldn’t) Do

ConversionXL

Jennifer Robbennolt , a Professor of Law and of Psychology at University of Illinois, gauged the reaction of survey respondents when they heard an apology throughout hypothetical injury-settlement cases. Poor customer service : A report by Forrester revealed that 23% of B2B CMOs view improving customer experience as a top-three objective.

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The Venture Capital Secret: 3 Out of 4 Start-Ups Fail

online.wsj.com

NAME Comcast. NAME Verizon Communications. NAME Yahoo. NAME Shikhar Ghosh. NAME Toby Stuart. NAME Daniel Dreymann. NAME Charles Holloway. NAME David Cowan. INTERNET BUSINESSES. Business Services (B2B). Domain Name/Basic Site. General Internet. - Social Services.