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Scaling is Hard, Case Study: TripAdvisor

Seeing Both Sides

Chatting with CEO and cofounder Kaufer this week, I was reminded of the fact that the company started with a very different business model in mind. I first met Steve when he was VP of Engineering at Centerline software, a software development tools startup, and I was a junior in college. Comparing TripAdvisor with Akamai.

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Startup Tools

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signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.