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Let's Fire Our Customers

Steve Blank

New strategic direction in companies with loyal customers have different consequences then when you had no customers Acquiring new customers are a lot more expensive that converting existing ones. 5) The customer’s needs don’t match your long term direction. Fire might be a strong word.

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Startup Resources

www.vccafe.com

Steve Blank on Lean Customer Development. pgbouncer (Lightweight connection pooler for PostgreSQL, from the developers of Skype). Varnish Cache (reverse proxy). Mark Suster GRP Partners Advice. Philippe Botteri, Bessemer Venture Partners. Lodestone Innovation Partners (IP) Ltd are spin-out specialists.

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The Secret History of Silicon Valley 11: The Rise of “Risk Capital.

Steve Blank

Whitney Company by writing a personal check for $5M and hiring Benno Schmidt as the first partner (Schmidt turned Whitney’s description of “private adventure capital&# into the term “venture capital”). set up companies to do just that – find and formalize investments in new and emerging industries. In 1946 Jock Whitney started J.H.

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The Secret History of Silicon Valley 12: The Rise of “Risk Capital.

Steve Blank

The Group is worth noting for: Investing their own private money, Reid Dennis would found Institutional Venture Partners in 1974 First group specifically investing in the valley’s electronics industry SBIC Act of 1958 During the cold war the launch of Sputnik-1 by the Soviet Union in 1957 both traumatized and galvanized the United States.