Channel Continuous Deployment Customer Development IP 
Startup Lessons Learned
JANUARY 11, 2009
Those who have tried to build apps that exist just as glorified landing pages or marketing channels have generally failed. Other than that, you know their IP address, maybe their browser version or what country they are in. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?
Startup Lessons Learned
SEPTEMBER 11, 2009
Most normal customers – even among early adopters - do not pay attention to the trolls. They are largely invisible in the normal channels where customer service and community management pays attention. I agree that listening and communicating is a key to success, but customer development can only do so much.
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