Remove Community Remove Employee Remove Sales Cycle Remove St. Louis
article thumbnail

Spolsky on Software on Both Sides of The Table

Both Sides of the Table

It helps with sales cycles because customers know that they can switch away if they so choose. Smart, capable managers would not hesitate to make decisions instead of allowing their employees to make them. Lesson: Joel had been building a community of readers since 2001. Building Communities. 29:45 minutes.