Startup Lessons Learned

SEPTEMBER 15, 2008

The application of agile development methodologies which dramatically reduce waste and unlock creativity in product development. See Customer Development Engineering for my first stab at articulating the theory involved) Ferocious customer-centric rapid iteration, as exemplified by the Customer Development process.

Lean 168

Lean San Francisco Startup Continuous Deployment 168

Startup Lessons Learned

JANUARY 11, 2009

Starting with Facebook s developer program, social networks are all jumping on the apps bandwagon. Those apps are generating even more page views, making it quite affordable to buy application installs (which is a cost-per-action ad that requires the user to install the app before the action is considered complete).

San Francisco 68

San Francisco Social Network Lean Continuous Deployment 68

Startup Lessons Learned

SEPTEMBER 11, 2009

This single decision wound up costing the company significant revenue and over the course of several months sent its customer growth into decline. In the end, we managed to repair the damage, but only after losing a lot of time and at significant opportunity cost. We were totally unprepared for the magnitude of what happened.

Community 158

Community Management Lean Software Review 158