article thumbnail

Top tips for hosting an effective remote presentation

Austin Startup

Can’t meet colleagues or customers face to face? for example, participants having connectivity issues Share a concise agenda with participants beforehand so they know a good time to ask questions or cover any other business Make time during your presentation for pauses and ask if anyone has questions or comments?

Hosting 63
article thumbnail

Social Customer Service Metrics: 3 Case Studies

Duct Tape Marketing

Social Customer Service Metrics: 3 Case Studies written by Guest Post read more at Duct Tape Marketing. Well, now 90% of customers are influenced by online reviews. And we all know some customers can be finicky, their opinions arbitrary and skewed. photo credit: Flickr. How has marketing changed thanks to social media?

Metrics 28