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Paul Herdsman Of NICE Global: The Benefits Of Utilizing Nearshore Outsourcing For Your Business

YoungUpstarts

Everything from customer service, technical support, to back office operations are able to be outsourced as a way to reduce costs, keep up with the evolving consumer expectations, and drive a faster return on investment. Put simply, offshore outsourcing means hiring a company to perform a service from a different part of the world.

Offshore 165
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Scaling is Hard, Case Study: TripAdvisor

Seeing Both Sides

I remember last year settling into the booth of a café deep in the rainforest in Costa Rica and looking up to see a placard on the table begging for a positive TripAdvisor review. I first met Steve when he was VP of Engineering at Centerline software, a software development tools startup, and I was a junior in college.

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Ten Things I Will Never Have to Do Again

Software By Rob

Almost four years ago, after a failed attempt to grow my consulting firm, I made the decision to never hire another employee. Through my experience as a manager and employer I realized that the time and energy it takes to hire, manage, motivate, train, administer, and retain employees would be better invested in adding value to my products.

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Ten Things I Will Never Have to Do Again

Software By Rob

Almost four years ago, after a failed attempt to grow my consulting firm, I made the decision to never hire another employee. Through my experience as a manager and employer I realized that the time and energy it takes to hire, manage, motivate, train, administer, and retain employees would be better invested in adding value to my products.