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Making Friends With Millennials: Evolving The Customer Service Story

YoungUpstarts

The millennials, aged between 18-35 years old, now make up more than 25% of Singapore’s current resident population, according to Singapore’s Department of Statistics. According to the Connected Life report by global research consultancy TNS Singapore, Singapore’s millennials spend an average of one day a week, or 3.4

Customer 100
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China’s Torch Program – the glow that can light the world (Part 2 of 5)

Steve Blank

The previous post described how China built its science and technology infrastructure. This post is about the how the Chinese government engineered technology clusters. Torch has four major parts: Innovation Clusters , Technology Business Incubators (TBIs), Seed Funding (Innofund) and Venture Guiding Fund. Innovation Clusters.

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China’s Torch Program – the glow that can light the world (Part 2 of 5)

Steve Blank

The previous post described how China built its science and technology infrastructure. This post is about the how the Chinese government engineered technology clusters. Torch has four major parts: Innovation Clusters , Technology Business Incubators (TBIs), Seed Funding (Innofund) and Venture Guiding Fund. Innovation Clusters.