Remove Customer Remove Customer Development Remove Definition Remove SCRUM
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Embrace technical debt

Startup Lessons Learned

Unfortunately, customers hated that initial product. For example, at a previous virtual world company , we spent years developing an architecture to cope with millions of simultaneous users. Leverage product development with open source and third parties. How likely will customers ultimately use that feature?

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Lessons Learned: Built to learn

Startup Lessons Learned

Rather than use boring section headers, I thought Id just quote from actual customers, in their own words. Thats the essence of so many of the lean startup techniques Ive evangelized: customer development , the Ideas/Code/Data feedback loop , and the adaptation of agile development to the startup experience.

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Episode 3: Smart Bear Live!

A Smart Bear: Startups and Marketing for Geeks

Because then you’d miss out on: Whether it’s better experience to build a complete, tiny startup or to do more in-depth customer development for a meatier problem. So that means stuff like thinking about what a business model might be, it does mean customer development. Patrick: Definitely.

Cofounder 208
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Startup Tools

steveblank.com

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

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Startup Resources

www.vccafe.com

Steve Blank on Lean Customer Development. Customer service. Google Custom Search Engine. Customer Relationship Management. great web customer acquisition tutorials. customer retention, churn reduction, lifetime value. free/cheap web customer relationship mgmt software. Codeacademy. Steve Blank.