Forget about your company's historical point of differentiation. Customer Experience reigns supreme today and you will either be rewarded or punished for how you are treating your customers MORE
A workforce that is stacked with individuals possessing high emotional intelligence can separate your business from its rivals. Strategy MORE
Tags: sustainable competitive advantage startup customer service differentiate MORE
If the goal of your business is to improve the world, you''re ultimately trying to put yourself out of a job MORE
It's sometimes healthy to focus on the bad instead of the good MORE
How you differentiate from competitors only matters if it matters to customers. Pick any differentiation you want – pricing, features, target market, market gap , performance , etc. Making sure that your key differentiators actually matter in a huge way to customers is a whole other story. (Powered by LaunchBit ). – unless customers really, really, really care about the difference, you’re shit out of luck. MORE
One Habit That Differentiate Goof Leaders From BadHard. MORE
I wish there were a better term, but differentiator is the best I’ve got. Take restaurants, for example: “Thai food near the wharf” is a differentiator. Their differentiator was service, installation, hand holding, and so forth. Know your differentiator. MORE
You need to constantly prioritize your clients' needs to distinguish yourself. Startup MORE
Classic Podcast: How to Differentiate Your Business written by John Jantsch read more at Small Business Marketing Blog from Duct Tape Marketing. What you’ll learn if you give a listen: How to differentiate your business and not be boring. MORE
One of the biggest components of this is differentiating your product / your company from others. Differentiation is very difficult — there are so many entrepreneurs who are doing something similar to you and also so many alternatives that achieve the same results as your product / solution. So, differentiating your company well is tough. Take the time to really hammer out a clear story on why your product / company is differentiated. MORE
I love Twitter. 45,000 Tweets. 263,000 Likes (even though they’ll always be Favs to me). Their commitment to free speech has always been clear ( thank you amac! ). But they’re, by many accounts, losing users to continued abuse and trolling. And Twitter has said they want to fix this, but never published a roadmap as to how they intend to do so. Today I was drawn to SNL comedian Leslie Jones’ timeline. MORE
Overcome sales resistance and differentiate yourself using any one of these seven forms of validation MORE
In my post recently titled Does VC Fund Differentiation Matter? I don’t view people as differentiation. While I was doing this, a background process in my mind linked me back to the post I wrote on VC Fund Differentiation (or lack thereof). Venture Capital differentiation people returns seed strategyseveral people commented on some variation of “people” as the key to everything. I view them as the price of admission. MORE
The market is growing, but your product is virtually identical to your competitors'' offerings. Are you entitled to growth? Business builders often justify entering a market with logic along the lines of, "This market is worth $10 billion and growing. MORE
Please vote, comment on, and share our panel idea: Customer Differentiation in Competitive Markets before September 2, 2016. client services competition social media social networks anne-marie bitman aruni gunasegaram customer differentiation customer experience customer focus customer success employee engagement happy customers happy employees mitch aubin scott yankton sxsw sxsw interactive sxsw panel picker thanking employees MORE
“The goal, then, isn’t to draw some positioning charts and announce that you have differentiated your product. So when marketing your thing, let your product lead, but have that competitive breakdown and the feature differentiators in your back pocket. product development marketing competition markets competitive analysis startups features differentiation MORE
“Superior sales and distribution can create monopoly, even without product differentiation. The converse is not true.” - Zero to One: Notes on Startups or How to Build the Future by Peter Thiel via Tom Tunguz. This was a snippet from Tom’s blog post. Lean Startup and the startup world often say product wins and discount the value of marketing and sales. MORE
Design is the new black. Or the new viral. Or, “what’s next” You want to know what you should focus on in 2012? Think its more Facebook, or mobile, or some kind of NFC something or other?Nope.It’s Nope.It’s the design of your product or service and specifically, the design of the experience that your customers have with every interaction they have with your company. MORE
Tired of being overlooked by your competitors? Try leading with a content first approach MORE
Want to survive year 1 as a SaaS business? Follow these recommendations MORE
10 things VCs can do to differentiate themselves and provide more value to potential investments – based on feedback from dozens of entrepreneurs. Despite the VC’s obvious disadvantage in the early stages, marketing and differentiation of venture capital funds is limited today. MORE
Yet true product differentiation in the eye of the customer is rarely achieved. According to an old survey by Bain & Company , 80% of businesses believe they have differentiated offerings, but only 8% of customers agree. Customize to differentiate, but do it efficiently. MORE
Pivotal Moments name name differentiation naming strategies startup naming startupsOne reason is that because of rapidly changing nature of business, today’s competitive advantage can easily become tomorrow’s disadvantage…or at least irrelevancy. Think about how useful the name Tote.com would be for a shopping site developing a social-sharing universal shopping bag/cart. Pretty cool, huh? MORE
What a super way to differentiate yourself. Last week I gave a talk at the Arts Australia Council marketing summit on the digital landscape. I was introduced by the MC who just happened bleeding heart genius Casey Bennetto – of ‘ Keating the Musical ‘ fame. But he didn’t just intro me, he created a song based on what I’ve done in my career. MORE
Innovation at your business is hard, and an overlooked step is understanding business finances. What you need to know about finance and innovation. Money MORE
Identify the gaps in your customer experience and convert them into opportunities to delight. Innovate MORE
These kinds of services are gaps in the market that, once filled, should allow any company to use security as a differentiator when competing to supply services or goods as part of a larger supply chain. . by Mark Seward, VP of security solutions at Anomali. MORE
Make your market differentiation loud and clear. Marketing MORE
Booking.com has released its 'Book the U.S.' list that covers top vacation locations in each state. Innovate MORE
But, the question remains, while your product may have an advantage over the competition, is that enough to make it desirably differentiated? When determining how you can differentiate your product or service, consider the following: Core Competencies. MORE
I was reminded on a recent trip I took overseas of the impact that customer service has on the loyalty that I have to a company. I read Open Happiness by Tony Hsieh a while back and was struck by their total commitment to customer service and amazed that Bezos would fork over $1.2 MORE
Immersive Web Home About Differentiating in the Social Games Space Its no surprise that the social gaming space is getting very crowded and getting more so every day. Develop games with a differentiating technology Some believe there is an opportunity here. And perhaps there are more ways to differentiate when building games. MORE
Over sushi last night with two of them, who are also long-time friends, one of them asked me “Brad, how do you think we are differentiated?” I don’t even know what differentiation means anymore as it all blurs together. Differentiation is one of them. MORE
Brad Feld , one of my VC “true norths,” posted about VC Fund Differentiation the other day. Differentiation is one of them. It’s now part of a cliche, as in “how are you differentiated?” I expect you can create a set of slides or a story about your differentiation, but if I dig in and try to understand what you mean, I expect I’ll feel pretty hollow at the end of it. Why has “differentiation” been so watered down as to be meaningless? MORE
Every business needs to differentiate itself, to find a way to show the world how it’s unique and different. MORE
Friday, February 11, 2011 Lean Startups: The Most Efficient Path To Non-Differentiation by Joris Poort In a hypothesis-driven lean start-up environment, lean theory recommends maximizing your learning from customers while minimizing effort. MORE
But the problem with boasting quality and service is that these are expectations , not differentiations. If you are great at probing and uncovering the root of an issue, you will find ways to turn this frustration into a strong differentiation. The other night, I was out at my favorite sushi restaurant. We go there quite regularly because both my son and I are in love with their rolls, especially their Signature Dynamite Roll. MORE
What a super way to differentiate yourself. Last week I gave a talk at the Arts Australia Council marketing summit on the digital landscape. I was introduced by the MC who just happened bleeding heart genius Casey Bennetto – of ‘ Keating the Musical ‘ fame. But he didn’t just intro me, he created a song based on what I’ve done in my career. MORE
Pay attention to the little things, as these may be the only means you have to differentiate your shop from your competitors. Whether your customers are other businesses or individual consumers, creating a true value proposition for a product has never been more difficult or more important. Entrepreneurs face the daunting challenge of persuading increasingly cautious customers to buy their products. Remember that everyone is watching his money right now. MORE
Yet true product differentiation in the eye of the customer is rarely achieved. According to a survey by Bain & Company a while back, 80% of businesses believe they have differentiated offerings, but only 8% of customers agree. Customize to differentiate, but do it efficiently. MORE
Talk about 'setting the bar'. Innovate MORE
Whether you’re trying to find clients through your colleagues, on LinkedIn or a freelancer platform like Contently or Upwork, you should consider how to differentiate yourself from competing freelancers that offer similar services. MORE
Who Wants To Be a Billionaire? 8 Ways Billionaires Are Different Than Us. Money MORE
Differentiation Related Topics Feld Thoughts
JUNE 14, 2017
Over sushi last night with two of them, who are also long-time friends, one of them asked me “Brad, how do you think we are differentiated?” I don’t even know what differentiation means anymore as it all blurs together. Differentiation is one of them.
Startup Professionals Musings
JANUARY 31, 2018
Yet true product differentiation in the eye of the customer is rarely achieved. According to an old survey by Bain & Company , 80% of businesses believe they have differentiated offerings, but only 8% of customers agree. Customize to differentiate, but do it efficiently.
Startup Professionals Musings
JUNE 28, 2014
Yet true product differentiation in the eye of the customer is rarely achieved. According to a survey by Bain & Company a while back, 80% of businesses believe they have differentiated offerings, but only 8% of customers agree. Customize to differentiate, but do it efficiently.
Instigator Blog
JANUARY 20, 2012
How you differentiate from competitors only matters if it matters to customers. Pick any differentiation you want – pricing, features, target market, market gap , performance , etc. Making sure that your key differentiators actually matter in a huge way to customers is a whole other story. (Powered by LaunchBit ). – unless customers really, really, really care about the difference, you’re shit out of luck.
Hunter Walker
JUNE 16, 2017
Brad Feld , one of my VC “true norths,” posted about VC Fund Differentiation the other day. Differentiation is one of them. It’s now part of a cliche, as in “how are you differentiated?” I expect you can create a set of slides or a story about your differentiation, but if I dig in and try to understand what you mean, I expect I’ll feel pretty hollow at the end of it. Why has “differentiation” been so watered down as to be meaningless?
Hippoland
MARCH 19, 2017
One of the biggest components of this is differentiating your product / your company from others. Differentiation is very difficult — there are so many entrepreneurs who are doing something similar to you and also so many alternatives that achieve the same results as your product / solution. So, differentiating your company well is tough. Take the time to really hammer out a clear story on why your product / company is differentiated.
Business Plan Blog
JULY 4, 2013
But, the question remains, while your product may have an advantage over the competition, is that enough to make it desirably differentiated? When determining how you can differentiate your product or service, consider the following: Core Competencies.
Up and Running
JANUARY 8, 2014
I wish there were a better term, but differentiator is the best I’ve got. Take restaurants, for example: “Thai food near the wharf” is a differentiator. Their differentiator was service, installation, hand holding, and so forth. Know your differentiator.
Inc Startups
JULY 24, 2017
A workforce that is stacked with individuals possessing high emotional intelligence can separate your business from its rivals. Strategy
Inc Startups
APRIL 27, 2018
You need to constantly prioritize your clients' needs to distinguish yourself. Startup
Gust
NOVEMBER 1, 2012
Pivotal Moments name name differentiation naming strategies startup naming startupsOne reason is that because of rapidly changing nature of business, today’s competitive advantage can easily become tomorrow’s disadvantage…or at least irrelevancy. Think about how useful the name Tote.com would be for a shopping site developing a social-sharing universal shopping bag/cart. Pretty cool, huh?
Inc Startups
JANUARY 31, 2018
One Habit That Differentiate Goof Leaders From BadHard.
Duct Tape Marketing
JUNE 3, 2015
Classic Podcast: How to Differentiate Your Business written by John Jantsch read more at Small Business Marketing Blog from Duct Tape Marketing. What you’ll learn if you give a listen: How to differentiate your business and not be boring.
Start Up Blog
MAY 28, 2012
What a super way to differentiate yourself. Last week I gave a talk at the Arts Australia Council marketing summit on the digital landscape. I was introduced by the MC who just happened bleeding heart genius Casey Bennetto – of ‘ Keating the Musical ‘ fame. But he didn’t just intro me, he created a song based on what I’ve done in my career.
Inc Startups
FEBRUARY 15, 2018
Make your market differentiation loud and clear. Marketing
The Next Web
MAY 5, 2017
Whether you’re trying to find clients through your colleagues, on LinkedIn or a freelancer platform like Contently or Upwork, you should consider how to differentiate yourself from competing freelancers that offer similar services.
Inc Startups
APRIL 25, 2017
Who Wants To Be a Billionaire? 8 Ways Billionaires Are Different Than Us. Money
Inc Startups
DECEMBER 24, 2013
If the goal of your business is to improve the world, you''re ultimately trying to put yourself out of a job
Inc Startups
APRIL 20, 2018
Identify the gaps in your customer experience and convert them into opportunities to delight. Innovate
Inc Startups
OCTOBER 9, 2017
Innovation at your business is hard, and an overlooked step is understanding business finances. What you need to know about finance and innovation. Money
Start Up Blog
MAY 28, 2012
What a super way to differentiate yourself. Last week I gave a talk at the Arts Australia Council marketing summit on the digital landscape. I was introduced by the MC who just happened bleeding heart genius Casey Bennetto – of ‘ Keating the Musical ‘ fame. But he didn’t just intro me, he created a song based on what I’ve done in my career.
Inc Startups
NOVEMBER 13, 2016
Tired of being overlooked by your competitors? Try leading with a content first approach
Inc Startups
SEPTEMBER 20, 2016
It's sometimes healthy to focus on the bad instead of the good
Inc Startups
FEBRUARY 17, 2018
Talk about 'setting the bar'. Innovate
Inc Startups
APRIL 1, 2015
Overcome sales resistance and differentiate yourself using any one of these seven forms of validation
Inc Startups
MARCH 7, 2018
Booking.com has released its 'Book the U.S.' list that covers top vacation locations in each state. Innovate
YoungUpstarts
MARCH 29, 2016
These kinds of services are gaps in the market that, once filled, should allow any company to use security as a differentiator when competing to supply services or goods as part of a larger supply chain. . by Mark Seward, VP of security solutions at Anomali.
VC Cafe
APRIL 27, 2011
10 things VCs can do to differentiate themselves and provide more value to potential investments – based on feedback from dozens of entrepreneurs. Despite the VC’s obvious disadvantage in the early stages, marketing and differentiation of venture capital funds is limited today.
Up and Running
AUGUST 1, 2013
But the problem with boasting quality and service is that these are expectations , not differentiations. If you are great at probing and uncovering the root of an issue, you will find ways to turn this frustration into a strong differentiation. The other night, I was out at my favorite sushi restaurant. We go there quite regularly because both my son and I are in love with their rolls, especially their Signature Dynamite Roll.
Inc Startups
AUGUST 2, 2016
Want to survive year 1 as a SaaS business? Follow these recommendations
Inc Startups
JUNE 7, 2016
Forget about your company's historical point of differentiation. Customer Experience reigns supreme today and you will either be rewarded or punished for how you are treating your customers
Up and Running
APRIL 12, 2012
Every business needs to differentiate itself, to find a way to show the world how it’s unique and different.
The Entrepreneurial Mind
SEPTEMBER 13, 2010
Pay attention to the little things, as these may be the only means you have to differentiate your shop from your competitors. Whether your customers are other businesses or individual consumers, creating a true value proposition for a product has never been more difficult or more important. Entrepreneurs face the daunting challenge of persuading increasingly cautious customers to buy their products. Remember that everyone is watching his money right now.
Jeff Hilimire
JANUARY 11, 2012
Design is the new black. Or the new viral. Or, “what’s next” You want to know what you should focus on in 2012? Think its more Facebook, or mobile, or some kind of NFC something or other?Nope.It’s Nope.It’s the design of your product or service and specifically, the design of the experience that your customers have with every interaction they have with your company.
Inc Startups
OCTOBER 21, 2013
The market is growing, but your product is virtually identical to your competitors'' offerings. Are you entitled to growth? Business builders often justify entering a market with logic along the lines of, "This market is worth $10 billion and growing.
Mark Birch
JUNE 28, 2013
“The goal, then, isn’t to draw some positioning charts and announce that you have differentiated your product. So when marketing your thing, let your product lead, but have that competitive breakdown and the feature differentiators in your back pocket. product development marketing competition markets competitive analysis startups features differentiation
entrepreMusings
AUGUST 24, 2016
Please vote, comment on, and share our panel idea: Customer Differentiation in Competitive Markets before September 2, 2016. client services competition social media social networks anne-marie bitman aruni gunasegaram customer differentiation customer experience customer focus customer success employee engagement happy customers happy employees mitch aubin scott yankton sxsw sxsw interactive sxsw panel picker thanking employees
Feld Thoughts
AUGUST 31, 2017
In my post recently titled Does VC Fund Differentiation Matter? I don’t view people as differentiation. While I was doing this, a background process in my mind linked me back to the post I wrote on VC Fund Differentiation (or lack thereof). Venture Capital differentiation people returns seed strategyseveral people commented on some variation of “people” as the key to everything. I view them as the price of admission.
Jeff Hilimire
OCTOBER 22, 2011
I was reminded on a recent trip I took overseas of the impact that customer service has on the loyalty that I have to a company. I read Open Happiness by Tony Hsieh a while back and was struck by their total commitment to customer service and amazed that Bezos would fork over $1.2
Immersive Web
AUGUST 6, 2009
Immersive Web Home About Differentiating in the Social Games Space Its no surprise that the social gaming space is getting very crowded and getting more so every day. Develop games with a differentiating technology Some believe there is an opportunity here. And perhaps there are more ways to differentiate when building games.
Mark Birch
SEPTEMBER 11, 2014
“Superior sales and distribution can create monopoly, even without product differentiation. The converse is not true.” - Zero to One: Notes on Startups or How to Build the Future by Peter Thiel via Tom Tunguz. This was a snippet from Tom’s blog post. Lean Startup and the startup world often say product wins and discount the value of marketing and sales.
Launching Tech Ventures
FEBRUARY 11, 2011
Friday, February 11, 2011 Lean Startups: The Most Efficient Path To Non-Differentiation by Joris Poort In a hypothesis-driven lean start-up environment, lean theory recommends maximizing your learning from customers while minimizing effort.
Hunter Walker
JULY 18, 2016
I love Twitter. 45,000 Tweets. 263,000 Likes (even though they’ll always be Favs to me). Their commitment to free speech has always been clear ( thank you amac! ). But they’re, by many accounts, losing users to continued abuse and trolling. And Twitter has said they want to fix this, but never published a roadmap as to how they intend to do so. Today I was drawn to SNL comedian Leslie Jones’ timeline.
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