The Power of “In Person” – Why Distributed Teams are Less Effective
Both Sides of the Table
JULY 5, 2010
You attend five customer meetings together over a two-week period and after each meeting you replay the results in the office about what it meant. And that rep doesn’t just send an email to his boss – he has coffee with the head of customer service. He gossips with the office manager who tells 3 software developers.
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