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Make ‘Em Say Wow: 11 Tips For Building A Strong Service Team

YoungUpstarts

APRIL 15, 2015

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. We love receiving great customer service. The trick, of course, is developing a customer service team that has the skills to provide such an overwhelming reaction amongst your customers.

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Maldives Mauritius Singapore Employee 100
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Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

OCTOBER 11, 2012

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. Companies whose cultures aren’t built around the ability and the willingness — no, the eagerness — to delight the customer won’t survive. Every new hire sends a message to everyone else.

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Mauritius Singapore Customer Seychelles 205
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