YoungUpstarts

DECEMBER 9, 2013

And then, of course, other business owners stay aloof from customers for a different, more instinctual reason: In a digital age dominated by email and computer screens, they simply don’t know how to interact with customers face-to-face and avoid doing so at all costs. Do you wait days before responding to emails?

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Customer Technical Review Florida Cofounder 170

YoungUpstarts

DECEMBER 1, 2013

And when you’re bootstrapping a business, a mistake can be even more costly than not leveraging a chance for advancement. Those words are most often uttered by small business owners in reference to marketing. “If I just had faster computers, my team could respond to customer emails on a more timely basis.”

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Florida Cofounder Tampa Hiring 182

YoungUpstarts

NOVEMBER 15, 2013

Sure, as a small business, money is tight, but the simplest solutions are just as effective as grand gestures. A short thank-you note after a customer places an order, whether it is done via email or by sending a handwritten thank-you card by regular mail, is an easy way to start building personal relationships with your customers.

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Florida Cofounder Tampa Technical Review 145