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A real Customer Advisory Board

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. Many companies seek to involve customers directly in the creation of their products.

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The Importance of Advisory Boards for Startup CEOs

www.instigatorblog.com

The Importance of Advisory Boards for Startup CEOs Tweet When a startup receives financing it will need to setup a Board of Directors. The Board probably existed beforehand, but was made up only of the founders. Mark Macleod spells it out beautifully in his post on Advisory Boards. Why wouldn’t you?

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Three Types Of Startup Advisors You Might Not Have Thought About (But Will Help You Win)

Hunter Walker

You see, the demand for “startup advisors” were going through a little bit of a boomlet. A sales and marketing tactic as much (or even more) than a customer development one, try setting up a Customer Council Advisory Board. You don’t even need to do anything and we’ll give you equity.

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Building Great Founding Teams

Steve Blank

(However, in some industries such as life sciences, founders may be tenured professors who are not going to give up their faculty positions, so they often become the head of a startup’s scientific advisory board, but aren’t part of the founding team.). Filed under: Customer Development , Family/Career/Culture.

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Startup Tools

steveblank.com

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers. . Thus, these pages.

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Lessons Learned: About the author

Startup Lessons Learned

He serves on the advisory board of a number of technology startups, and has worked as a consultant to a number of startups, companies, and venture capital firms. Thanks to Suns amazing PR blitz, there was tremendous demand for experts on Java, and I did my best to convince people that I was one of that mythical breed.

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Making Friends With Millennials: Evolving The Customer Service Story

YoungUpstarts

Instead, Facebook is the most popular social channel for customer service questions and is used twice as often as Twitter, which is the second most-used social media site. If you don’t have social as part of your customer service strategy, your business is missing out.

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