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How To Survive The Loss Of A Main Customer

YoungUpstarts

.: sales to product development), the problems will continue to exist. Failure to focus on customer retention, for example, is a surefire way to brush aside the frustrations of existing customers. For smaller businesses, simple incentives can be given to the sales team to encourage customer retention.

Customer 347
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Pivot, don't jump to a new vision

Startup Lessons Learned

IMVU had a roughly two-month-long development cycle. Each cycle was punctuated by a meeting of our Business Advisory Board (BAB). Our challenge is in the customer retention, and we're in the process of doing segment pivot to validate our hypothesis that the other market segment has longer retention.

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Startup Tools

steveblank.com

AgileZen – project management visually see and interact with your work Kanbanery – Simple online team or personal kanban board LeanKit Kanban – Great for visualizing work of product development Kanban Pad – “Nice and lean” and free online Kanban tool Banana Scrum – A tool simple as Scrum itself.

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Startup Resources

www.vccafe.com

customer retention, churn reduction, lifetime value. Simple online team or personal kanban board. Great for visualizing work of product development. Executive / Advisory Board Compensation. VentureHacks on Startup Advisory Boards â?? SEO Keyword Analysis Tool. Online Marketing Suites.