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How To Survive The Loss Of A Main Customer

YoungUpstarts

Failure to focus on customer retention, for example, is a surefire way to brush aside the frustrations of existing customers. An efficient way to facilitate this type of two-way communication is to organize customer sessions or quarterly CAB (customer advisory boards) that consist of a representative sample of an existing customer base.

Customer 347
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3 Customer Retention Strategies All Businesses Can Benefit From

Women Entrepreneurs Can

While many businesses tend to focus on bringing new customers to their business, it’s not uncommon for customer retention to receive far less attention – but established customers have a critical role to play in the success of your business. Invite Loyal Customers to Join an Advisory Board. Retaining established customers.

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8 Business Accountability Lapses And How To Recover

Startup Professionals Musings

I believe that every business, whether public or private, needs to engage an advisory board or outside directors for a regular review. Based on my own experience and feedback from other executives, accountability is not only the key to business success, but it is the key to employee happiness, engagement, and retention as well.

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30 Entrepreneurs Reveal What They Like The Most About The Process of Building Their Venture

Hearpreneur

Make an advisory board, and this is a chance to get some important mentors on board. But don't forget to also look at customer retention, return on investment, and referrals. Figure out who you want to meet and why, and then make plans to meet them. Thanks to Robert Zeglinski, BreakingMuscle ! #9-

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Pivot, don't jump to a new vision

Startup Lessons Learned

Each cycle was punctuated by a meeting of our Business Advisory Board (BAB). Our challenge is in the customer retention, and we're in the process of doing segment pivot to validate our hypothesis that the other market segment has longer retention. Heres what it looked like. June 23, 2009 9:55 AM LKsaid.

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Top 30 Startup Technology and Product Posts for September 2010

SoCal CTO

10 Tips for Adding Game Mechanics to a Non-Gaming Service - ReadWriteStart , September 21, 2010 Game mechanics have become a popular way of increasing user engagement and pushing user adoption, referral and retention, and many startups have sought ways to incorporate game mechanics into their sites. Advisory Board. Carpe Diem.

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6 Questions To Ask Before Launching a New Feature

usersknow.blogspot.com

You need to have some sort of plan for testing to see how it’s affecting key metrics , whether those are revenue, retention, registration, user happiness, or some other number you care about. It’s not enough to just launch a feature and see if your revenue increases. Can I Change this Feature Based on the Feedback I Get?