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Building The Right Corporate Culture, From A Self-Confessed Former Jerk Of A Boss

YoungUpstarts

The founder and CEO of Blinds.com – a leading Internet retailer of custom window treatments on the internet, specializing in blinds, shades, shutters and draperies – confesses that he was a jerk of a boss who used to terrorize his employees and micro-managed every detail of his business. “My turnover was non-existent.

Alaska 216
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Transcript of Why Customer Service Must Come from the Heart

Duct Tape Marketing

I mean, you can simply say, “Oh, be a good person,” which obviously makes sense, but what are the traits that we’re trying to hire for and train for? You have to find a way to hire people so you’re hiring the human, not the resume, and a lot of organizations are now turning that into the combination of art and science.