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Lessons Learned: Five Whys

Startup Lessons Learned

Because five whys kept turning up a few key metrics that were hard to set static thresholds for, we even had a dynamic prediction algorithm that would make forecasts based on past data, and fire alerts if the metric ever went out of its normal bounds. Case Study: Continuous deployment makes releases n.

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Lessons Learned: Combining agile development with customer development

Startup Lessons Learned

This is a fairly simple approach to creating a weighting system using an Opportunity Algorithm. The algorithm is Importance + max(Importance - Satisfaction, 0) = Opportunity. Case Study: Continuous deployment makes releases n. I wont do the explanation justice so I suggest you grab the book.

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Lessons Learned: Achieving a failure

Startup Lessons Learned

Build a world-class technology platform, with patent-pending algorithms and the ability to scale to millions of simultaneous users. Departments were built and were even metrics-driven. But there was no feedback loop to help the company find the right metrics to focus on. Case Study: Continuous deployment makes releases n.

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Lessons Learned: The one line split-test, or how to A/B all the time

Startup Lessons Learned

Focus on the output metrics of that part of the product, and you make the problem a lot more clear. To promote this metrics discipline, we would present the full funnel to our board (and advisers) at the end of every development cycle. Max Levchin of Slide and Paypal has noted that 10% of Slides headcount is devoted to metrics only.

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Lessons Learned: The ABCDEF's of conducting a technical interview

Startup Lessons Learned

For the past couple of years Ive used a question that I once was asked in an interview, in which you have the candidate produce an algorithm for drawing a circle on a pixel grid. As they optimize their solution, they eventually wind up deriving Bresenhams circle algorithm. Case Study: Continuous deployment makes releases n.

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Learning is better than optimization (the local maximum problem)

Startup Lessons Learned

At least, not in the traditional sense of trying to squeeze every tenth of a point out of a conversion metric or landing page. Even if it shows improvement in some micro metric, does that invalidate the overall design? Those of us with a computer science background call it the hill-climbing algorithm. No one feature is to blame.

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Lessons Learned: Sharding for startups

Startup Lessons Learned

More common is to use a one-way hashing algorithm to map the data to be accessed to one of the shards that store it. Theres no complex algorithm to go wrong, just a simple lookup table. Of course, you could use URL-based sharding to "wrap" a CH algorithm (or any hashing scheme you wanted).