Steve Blank

SEPTEMBER 7, 2009

The Startup Death Spiral: The Cost of Getting Product Launch Wrong By the time of first customer ship, if a startup does not understand its market and customers, failure unfolds in a stylized ritual, almost like a Japanese Noh play. Three to six months after first customer ship, if Sales starts missing its numbers, the board gets concerned.

Customer Development 228

Customer Development Developer Customer Silicon Valley 228

Startup Lessons Learned

MARCH 24, 2009

Your product has become part of a customers daily ritual, like Facebook has for a lot of people. Most people are going to hear about the site for the very first time via an organic notification, when a friend signs up for the site (or tags them in a photo, etc). Put another way, imagine the best case scenario.

Metrics 88

Metrics San Francisco Lean Viral 88

Software By Rob

NOVEMBER 18, 2008

Software by Rob Passionate about Startups and MicroISVs Lessons Learned by a Serial Entrepreneur home about press micropreneurs archives ← I’m in a Book! tags: startups) [.] #32 And the kicker is that support burden actually worsens with time because your customer base grows. 32 Jim Foxworthy on 01.14.09

Software Review 42

Software Review Software Product Salary 42