Remove Bootstrapping Remove Differentiation Remove Engineer Remove Sales Cycle
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Strategy Roundtable For Entrepreneurs: Exciting Companies Lined Up For Microsoft Startup Grant Finals

ReadWriteStart

What I find exciting about Freshdesk is that they may be able to do the same thing in customer support that Zoho did in CRM: a drastic downshifting of the price-point of a full-functionality, differentiated, cutting edge customer support solution. Bizosys Technologies, a Bangalore, India based software engineering company was founded in 2009.

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Spolsky on Software on Both Sides of The Table

Both Sides of the Table

It helps with sales cycles because customers know that they can switch away if they so choose. Mark: Google had trouble dealing with customers and contracts because they historically were so engineering driven. Engineers don’t blame salespeople for making them work weekends to help them hit their quota.