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When Customers Make You Smarter

Steve Blank

Here’s what happened when an extraordinary Digital Health team gained several critical insights about their business model. Our final – not to be missed – Lessons Learned presentations are coming up December 10 th.). Having a multisided market with five segments is a pretty complicated business model.

Customer 327
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Lean Analytics

Startup Lessons Learned

Lean Analytics is the latest addition to the Lean Series. Here's what they have to say about churn rates in SaaS businesses: The best SaaS sites or applications usually have churn ranging from 1.5% to 3% a month. For other sites, it’ll vary depending on how you define “disengaged.”

Analytics 167
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VCs eating our own dog food: Using technology and analytics to make better investments

David Teten

I use Google Drive to host my conference presentations , which are all embedded at teten.com. I previously posted a detailed presentation with sales technology tools useful for B2B sales. I use Diigo , a social bookmarking tool, to keep a record of useful websites. you can see the video here. Next steps coming soon this week).

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Crazy! 189 Answers To The Top Startup Questions On Your Mind

maplebutter.com

How to stay lean and iterate quickly while you’re building a two sided marketplace, especially when “network effect” and “critical mass” are the two main focuses? I would love to present our BP. Then just present those case studies. Warning: Typos, run-on sentences, and crappy formatting.

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Webinar Recap: 14 Tips on How to Pitch and Get Funded

Up and Running

Peter Thorsson: We’ve got a good question that might come up later in the presentation. How do you know whether that business partner is good for this pitching process? Then referral rates and opt-out rates. These are the metrics for the SaaS model that we have. Who are the first fifty or hundred?