14 Entrepreneurs Describe The BHAGs (Big Hairy Audacious Goals) For Their Business?
Hearpreneur
OCTOBER 20, 2019
4- Reduce churn rate by half. My big hairy audacious goal for my business by the end of this year is to reduce our churn rate by half. This is one of the biggest problems in SaaS – churn is essentially the number of customers you lose every month because they cancel their subscription.
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