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Startup Stories: Looking back on the acquisition of our first 1,000 customers

The Next Web

The best timing is when you are adding 1-3 customers each day and you will see the improvement in the churn rate. Yeah, I’m a big believer at being lean and to always practice continuous deployment. So we brought a support person into the family and literally she did wonders.

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The Superbowl ad test

Startup Lessons Learned

Since I first started writing about vanity metrics , I’ve met more and more entrepreneurs who are struggling with a simple question: how can I tell a vanity metric when I see it? Even worse, entrepreneurs are faced with a constant barrage of vanity metrics from competitors and other companies engaged in PR. Is that really news?