Remove Churn Rate Remove Forecast Remove Leadership Remove Sales Cycle
article thumbnail

Critical Key Performance Indicators (KPIs) for Founders

Up and Running

For example, leadership can use high-level KPIs to measure the overall performance of the company, and managers can use granular KPIs to gauge the effectiveness of processes, such as sales, marketing, or procurement. Customer churn rate: shows the percentage of customers lost in a given period (e.g.,

Founder 71